OSBORNS SOLICITORS

Colwyn Bay 

Osborns Solicitors

  Osborns Solicitors

About Us

Osborns have been active in Colwyn Bay for over 90 years and we continue to develop to help provide the level of client care we know you have come to expect from us.

 

Our goal is to offer high quality, friendly and affordable legal services to clients, both old and new. We pride ourselves in our ability to understand the needs of our clients and can offer advice on a wide range of legal matters.

 

Any questions please see the Contact Us page

Ensuring a Quality Service


Quality Practice Management 

To demonstrate that our clients receive the best advice at all times, we have been recognised by The Law Society as offering a quality service to our clients.  In November 2013 we were accepted by The Law Society as a member of the Conveyancing Quality Scheme.

Conveyance Quality Scheme

The Conveyancing Quality Scheme (CQS) provides a recognised quality standard for residential conveyancing practices. Membership achievement establishes a level of credibility for member firms with clients and others based upon:

1.        the integrity of the key conveyancing staff

2.        the firm's adherence to good practice management standards

3.        adherence to prudent and efficient conveyancing procedures through the scheme protocol

Being recognised as a firm that adheres to the most stringent rules set out in the scheme’s protocol will give our clients peace of mind that they are receiving a first class service.

 

Wills and Inheritance Quality Scheme

 The Law Society’s Wills and Inheritance Quality Scheme (WIQS) is a new quality standard to enable the Solicitors Regulatory Authority to  regulate practices undertaking wills and estate administration to demonstrate their commitment to the highest standards of competence and client service.


The foundation of the scheme is a new Law Society Protocol, the aim of which is to raise the standards of client care and service by:

1.        setting out good practice in will drafting, probate and estate administration

2.        improving communication between practices, clients, beneficiaries and others

3.        increasing understanding of the will drafting, probate and estate administration processes

4.        encouraging practices to agree timescales and service levels with clients

We have applied for membership of WIQS to demonstrate that we offer the best quality wills, inheritance and estate administration service.

Lexcel

Lexcel is the Law Society's international practice management standard. It is a scheme to certify that certain standards have been met following independent assessment. The Lexcel practice management standard is only awarded to solicitors who meet the highest management and customer care standards. Lexcel accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management.

By becoming a Lexcel recognised practice will further endorse the quality service Osborns offers its clients. We are confident that the Lexcel assessment team will find that we meet the rigours of their assessment, confirmed for March 2014.

Osborns is looking forward to a strong future with the endorsement of the Law Society to demonstrate that we are a Quality Practice providing a Quality Service.



Osborns Solicitors is the trading name of Osborns Legal Limited

Registered office: 19 Wynnstay Road, Colwyn Bay, Conwy LL29 8NB

Registered in England and Wales No 8909839

Authorised and regulated by the Solicitors Regulation Authority No 613640